Home Part 2 QUALITY ASSURANCE IN THE HOSPITALITY INDUSTRY: QUALITATIVE ASSESMENT OF NIGERIA

QUALITY ASSURANCE IN THE HOSPITALITY INDUSTRY: QUALITATIVE ASSESMENT OF NIGERIA


OFOBRUKU SYLVESTER ABOMEH
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TOURISM AND HOSPITALITY SERVICES
P.O.BOX 78. KEFFI - NASARAWA STATE
Amagbakhan Omoghan Roland
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Bureau of Public Procurement, State House, Abuja.

Abstract
Hospitality is currently the fasted growing economic activity in Abuja-Nigeria. It has also been instrumental in creating jobs and has significant impact on other sectors of economic growth. Based on the above factors much attention need to be placed on the quality of the hospitality industry in Abuja-Nigeria in other to systematic compete with other destinations. Quality assurance is becoming an increasing integral component of the service industry. However, despite some indication that quality assurances are receiving attention in the hospitality industry, its adoption continues to be very slow.
This paper examine the usefulness of quality assurance in hospitality operations and how to encourage it’s observances in the industry.
Key words: Assurance, Control, Hospitality, Quality, Standard.

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