Home Volumul 1 OBTAINING THE COMMITMENT TO MAKING A CHANGE THROUGH QUALITY MANAGEMENT

OBTAINING THE COMMITMENT TO MAKING A CHANGE THROUGH QUALITY MANAGEMENT


Popa Daniela, Ardelean Dorina
“Vasile Goldis” Western University Arad, Faculty for Economics, 15 Eminescu Street,
Arad, Romania
Abstract
Nowadays the achivement of quality management according to the european standards is
very important for each organization.This is possible with the help of managers who agree
to do their best for the progress of the company. All these aspects can be found in the
present work.
Keywords: quality management, leadership, organizational culture, effectiveness,
efficiency

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